Our Process
Making the decision to go to detox can be difficult and is often hindered by anxiety and apprehension. Knowing what to expect during the pre-admission and admission process can help ease these feelings. Understanding the careful process of individual evaluation, family consultation, and admission to our facility can help make the entire process more simplified.
Start By Reaching Out
Day or night, weekends or holidays: when the time is right and you’re ready to get in touch, we’re here to help. When you call, you’ll be connected with one of our admissions counselors immediately.
If you prefer, you can also use our online form which is available 24 hours a day, seven days a week. All contact methods are completely confidential.
Get Guidance & Evaluation
An admissions counselor will be your primary point of contact to guide you and your family throughout the admissions process. Our clinical and medical teams are consulted during this time to determine if we can meet your medical needs. We also decide which of our highly trained staff will comprise your individualized treatment team during this process. At the same time, arrangements are being made to secure an admission date, or if necessary, an intervention date.
Scheduling Your Comprehensive Admission
After determining that our detox facility is a good fit for your needs, it’s time to set an admission date.
It’s not unusual for the person suffering from addiction to feel resistant to the idea of getting help. We are here to help. We have treated thousands of people suffering from addiction.
The Haven New England has the ability to schedule admissions fairly quickly. If needed we can admit a patient to our facility the same day.
Pack Your Bags
Once your arrival date is set, we will continue to follow-up with you until you arrive at our facility. It’s important to know what to bring (and not to bring) for the stay at The Haven New England as well as transportation options for arrival and departure.
Verify Insurance
Let’s get you or a loved one help with a few simple steps.